Betting is entertainment — don't let it become a problem. If you ever need help, CTAX is always here for you.
CTAX believes betting should be a source of enjoyment, not stress. That's why we provide every member with the tools and information to play responsibly — from setting financial limits to getting help when it's needed.
Responsible betting is more than just spending less — it's a mindset. You're here because it's fun, because it adds to the excitement of cricket, or makes a match more enjoyable. The moment it starts feeling like pressure rather than pleasure, it's time to stop.
Every member who joins CTAX matters to us. That's why we want you to enjoy the platform for years to come — without any financial or emotional harm. Responsible betting means making your own choices and setting your own limits.
Many people in Bangladesh are new to betting. Hiding it from family, chasing losses, or placing bigger bets under stress — these are the early warning signs. CTAX understands these situations and is committed to actively preventing them.
Betting is never a reliable source of income. No bet comes with a guarantee — and none ever can. Only wager money you can afford to lose without it affecting your daily life.
Check any of the following that apply to you:
Stay in Control — All Tools Are Free
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, it cannot be exceeded — and even you cannot increase it instantly.
From Account SettingsDecide in advance how much you're comfortable losing within a given period. Once that limit is reached, CTAX will automatically stop you from placing any further bets.
With Live MonitoringSet how long you spend on the platform each day. When your time is up, CTAX will send you a warning and log you out if necessary.
With RemindersTake a break from betting for anywhere between 1 day and 6 weeks. During this time, your account stays fully active — but placing bets will not be possible.
Effective ImmediatelyExclude yourself from CTAX for 6 months, 1 year, or permanently. Opening a new account during the exclusion period is strictly prohibited. It's a serious step — but sometimes the most important one.
A Permanent Option Is AvailableSpeak with CTAX's dedicated support team. Help is available even anonymously. No judgment — just support.
Available 24/7The Earlier You Catch It, the Easier It Is to Fix
Trying to chase your losses and win it all back at once — that's the most dangerous habit of all.
Using money meant for your mobile bill, rent, or household expenses on betting is a clear sign you've crossed the line.
Hiding your betting from family or those close to you is itself a sign that something isn't right.
Extreme highs when you win and intense frustration or anger when you lose — these are signs of emotional dependency.
Prioritising betting over work, studies, or time with family.
Staying up late to bet, eating less, or giving up other hobbies and interests.
CTAX Tips — For Every Member
Secure Your Protection in Just a Few Simple Steps
Log in to the CTAX website or app using your username and password. If 2FA is enabled, enter the OTP sent to your mobile.
Click on your profile icon in the top right corner and select "Account Settings" or "Security".
Go to the "Responsible Gaming" section within Settings — all protection tools are available there in one place.
Set a deposit limit, session time, or loss limit — whichever you need. Choose the amount and duration yourself.
An OTP may be sent to your mobile to confirm the limit. It takes effect as soon as you confirm.
If you run into any issues or want to request self-exclusion directly, contact CTAX Support — action will be taken immediately.
We don't just talk — we act
CTAX verifies age at the point of registration. A national ID may be requested if there is any doubt. Anyone under 18 is strictly prohibited from accessing the platform.
CTAX's system automatically detects suspicious betting patterns — such as drastically increasing bets after a loss — and alerts the member accordingly.
CTAX regularly sends members responsible gaming information via email, push notifications, or platform banners.
If CTAX identifies a member who may be at risk, we proactively reach out and recommend the use of our protection tools.
CTAX is an active member of international responsible gaming organisations and is committed to following best practices.
CTAX support staff are specially trained in responsible gaming and are here to help you with empathy and care.
Many people think admitting a betting problem is a sign of weakness. It's actually the opposite — recognising the issue and asking for help takes real courage. If you feel like you're losing control of your betting on CTAX, talk to us.
Our support team is here to help with complete confidentiality. No judgment, no shame — just support.
If you think a family member or friend may be struggling with betting:
Account & Profile FAQs
Join CTAX — where entertainment and safety go hand in hand.
18+ Only | Please Play Responsibly